Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Payments uses the following external companies:
Stripe - more information HERE
PayPal - more information HERE
Digital River World Payments - more information HERE
All online payments will be executed in accordance with the Payment Card Industry (PCI) data security standards, which are decidedly stringent, and the user billing information (used exclusively by fraud payment processing companies) is encrypted before being communicated to them. Without prejudice to the exceptions below, the user's credit card details are communicated directly by the navigation program to the payment processing companies: A & G S.r.l. never (and never!) access the user's Permanent Account Number (PAN). This means that the payment form is located outside the site or is displayed in a frame on the payment page.

A&G S.r.l.s. can accept payments by International Bank Transfer.
If you specifically wish to pay by bank transfer, we kindly ask you to contact us by eMail at or through our Contact Form.